Frequently Asked Questions

Frequently Asked Questions

Is your leather genuine?

Yes. Our products are made using genuine leather selected for durability, feel and finish.

Will the leather look exactly like the photos?

Natural leather can vary slightly in grain, tone and markings. Screen settings and lighting can also create small differences.

How should I care for my leather product?

See our Leather Care Guide for practical storage, cleaning and everyday-use recommendations.

Do you accept custom or bulk orders?

Yes, subject to design, leather availability and quantity. Contact us with your requirements.

How can I contact you about an order?

Use our Contact page and include your order number when asking about an existing order.